Booking Policy

At MommyPrint, we aim to provide our customers with the best possible experience when ordering card printing and designing services.

Our booking policy is designed to ensure clarity, transparency, and fairness for all our customers.

Please read this policy carefully before placing your order to understand how our booking process works.

1. Placing an Order:
   • To place an order for card printing and designing services, customers can visit our website at mommyprint.com and select the desired product.
   • Customers can customize their order by choosing the quantity, paper type, finish, and other relevant options.
   • Once the order details are finalized, customers can proceed to the checkout page to complete the payment process.

1. Payment:
   • Payment for card printing and designing services is required in full at the time of booking.
   • We accept payment via credit card, debit card, or other online payment methods available on our website.
   • All prices displayed on our website are inclusive of taxes and other applicable fees.

1. Order Confirmation:
   • Upon successful completion of the payment process, customers will receive an order confirmation email containing the details of their order.
   • Customers are advised to review the order confirmation carefully and contact us immediately if there are any discrepancies.

1. Design Approval:
   • For customized card designs, customers will receive a digital proof of the design via email within 1-2 business days.
   • Customers are required to review the design proof carefully and approve it for printing.
   • Any changes requested after approval may incur additional charges and delay the production process.

1. Production and Delivery:
   • Once the design is approved, production of the cards will commence.
   • The standard production time for card printing and designing services is 7 working days after approval.
   • Customers can choose their preferred shipping method at checkout. Shipping fees will be calculated based on the delivery location and shipping method selected.

1. Cancellation and Refunds:
   • Cancellation of an order can be made within 24 hours of placing the order, provided that production has not yet commenced.
   • Refunds for cancelled orders will be processed within 72 hours after cancellation and will be issued to the original payment method.
   • Once production has commenced, orders cannot be cancelled, and refunds will not be provided except in cases of manufacturing defects or errors on our part.

1. Customer Support:
   • Our customer support team is available to assist you with any questions or concerns regarding your order.
   • For inquiries related to your order, please get in touch with us at info@mommyprint.com or call us at 9529507381.

By placing an order for card printing and designing services at MommyPrint, you acknowledge that you have read, understood, and agreed to our booking policy. We reserve the right to update or modify this policy at any time without prior notice.